Session archive

Meetings

Scheduled

October 26, 2026

Stephanie Phillips, HILMY

Voice, website + pricing

30–45 minutes. A quick voice check, then the website and pricing. Richard is working on the design revisions.

Agenda

  1. 5 minutesVoice + toneConfirm where we use ‘we’ for the practice and ‘I’ for Stephanie. Keep the tone personal, knowledgeable and direct.
  2. 12–20 minutesWebsiteReview Home, Services and About. Can someone quickly understand what you do, who you help and what they can hire you for? Identify the edits needed before launch, who owns them and when we review again.
  3. 10–17 minutesPricing strategyStart with the recent expert-consultation inquiry: fee, preparation and follow-up. Then apply the same thinking to a consulting project, including scope boundaries and smaller-budget options.
  4. 3 minutesRichard + next stepsRichard is working on the revisions. Confirm owners for website edits and pricing follow-up.

Complete

October 5, 2026

Stephanie Phillips, HILMY

Second Story positioning meeting

Stephanie approved the company description, company short, practitioner proof and silo-busting direction. The value sharpened: not talking about circularity, but making ambitious reuse ideas actionable and implementable. “Reusing the past to adapt to the future.” is the approved tagline. Mission and short-form positioning need one more action-oriented pass. The four service pillars are the working architecture. Stoke Reuse offered a clarity reference for one slice of the work; PlaceEconomics offered an adjacent specialist-consultancy model. November Arizona conference production is moving with Accurate Litho, with Minute Man Press / Lexi as a local backup through HILMY.

Agenda

  1. 1 PM CSTPositioning approval and action-oriented languageCompany description, company short, practitioner proof, silo busting, tagline, mission and short-form positioning.
  2. Services and reference pointsStrategic Communications; Program & Policy Consulting; Design & Development Project Consulting; Speaking & Workshops. Stoke Reuse and PlaceEconomics as references, not templates.
  3. November Arizona conference productionAccurate Litho is set up. Minute Man Press / Lexi is a trusted San Antonio backup/resource shared by HILMY.

Decisions

  • Company description and company short approved.
  • Practitioner proof approved. Silo busting approved as strategically important.
  • Approved tagline: “Reusing the past to adapt to the future.”
  • “Reclaim” is not a lead tagline territory because it raised unwanted colonial associations.
  • Current working service architecture: Strategic Communications; Program & Policy Consulting; Design & Development Project Consulting; Speaking & Workshops.
  • Case studies and real practitioner proof carry the credibility, not generic expertise claims.

Unresolved questions

  • Final mission.
  • Final short-form positioning.
  • Exact public wording for the four service pillars and how much detail belongs on the homepage versus service pages.

Next steps

  • Continue coordinating November Arizona conference print production with Accurate Litho.Stephanie
  • Refine the mission and short-form positioning into action-oriented language for Stephanie's approval.HILMY
  • Send the updated approved/current positioning hierarchy to Hot Metal / Richard for the website and identity mock.HILMY
  • Keep Stoke Reuse and PlaceEconomics as reference points for clarity and consultancy structure, without copying them.HILMY
  • Continue applying the current positioning direction to identity, website, presentation and conference-facing applications.Hot Metal

Created

  • Stephanie’s feedback + approvals · October 5
  • Stoke Reuse reference
  • PlaceEconomics reference
  • Current positioning workstream

Updated

  • Positioning approvals, current tagline and proposed mission/short form updated.
  • Services, conference production, decisions, actions and the overview updated.
  • Tagline approval corrected after Hilmy's confirmation; previous drafts preserved.

Scheduled

September 14, 2026

HILMY, Hot Metal Design Co.

HILMY + Hot Metal, internal design strategy

Agenda

  1. Where the identity work currently standsDirection, open explorations, and what is close to settled.
  2. Sequencing identity against positioningWhich decisions the identity needs from strategy, and which it can lead on.
  3. How this dashboard absorbs the identity laterType, palette, and document system applied without rebuilding the structure.
  4. Shared language for the kickoffSo both sides describe the company the same way to Stephanie.

Complete

September 15, 2026

Stephanie Phillips, HILMY

Second Story kickoff

Second Story starts founder-led. The value is Stephanie's depth, her practitioner proof and her ability to translate complexity across groups that do not share a language. Speaking and Project Consulting look like the strongest early revenue engines. Storytelling matters more than we assumed going in, because a lot of technically strong reuse work is communicated badly. The business development relationships already exist, so the next move is prioritizing and activating them rather than building a pipeline from scratch.

Agenda

  1. 0 to 25 minCompany FoundationEntity, banking, accounting path, classification, billing platform, and the advisors that need to be engaged before anything is filed or signed.
  2. 25 to 45 minFounder Readiness + Commercial RealityStrengths and limits, what drains versus feeds, comfort with selling and pricing, handling no, and building a pipeline without an institution behind it.
  3. 45 to 85 minPositioning + Market DifferentiationPressure test the working hypothesis, define what Second Story is and is not, and read the existing inbound inquiries as market evidence.
  4. 85 to 90 minDecisions, assignments, next sessionWhat is decided, what is owned by whom, and what the next session opens with.

Decisions

  • Second Story is founder-led to start, and speaks in Stephanie's first-person voice rather than an artificial we.
  • Positioning pillars: depth, practitioner proof, and translation across disciplines that share a goal but not a language.
  • Second Story is not a generalist consultancy, a content farm, an outsourced communications department, or a general contractor.
  • Early revenue focus is Speaking and Project Consulting. Current direction, not permanent exclusivity.
  • Office Hours can stay at $200 an hour as a low-friction way in, without turning Second Story into a time-tracking business.
  • LLC and bank account are in place. QuickBooks Online is the working accounting and billing direction.

Unresolved questions

  • How narrow the service architecture should be without cutting off credible adjacent work.
  • How Second Story bridges strategy into implementation when a client asks whether you can also do it.
  • Final public positioning and tagline.
  • Entity and tax treatment, insurance, contracting and procurement mechanics, which stay with qualified advisors.

Next steps

  • Set up QuickBooks OnlineStephanie
  • Narrow and confirm NAICS and service codesStephanie
  • Evaluate which certifications are worth pursuingStephanie
  • Identify the highest-priority first client targetsStephanie
  • Think through the positioning questions before we meetStephanie
  • Connect and coordinate advisors for certification, insurance and CPA questionsHILMY
  • Draft the first positioning hypothesis for pressure testingHILMY
  • Review and cluster the priority prospects privatelyHILMY
  • Think through the implementation-partner modelHILMY
  • Continue the founder-led identity direction and test real applications: speaking, presentation systems, workshop materialsHot Metal
  • Confirm entity and tax treatment, insurance and liability, contracting and procurement requirementsOutside advisors

Before the next session

  • What is the clearest one-sentence problem Second Story solves?
  • Which five to ten relationships are most likely to become the first clients, and why?
  • Which work should Second Story decline even though you can do it?
  • When a client asks whether you can implement it too, what role do you actually want?
  • What should someone repeat about Second Story after five minutes with you?

From here on I will send the hard questions ahead of each session so you have time to think before we are in the room.

Created

  • Kickoff agenda
  • Founder readiness prompt set
  • This dashboard

Updated

  • Decisions, actions and workstreams updated to reflect the kickoff outcomes.
  • Positioning direction, service hierarchy and pipeline framing rewritten.